WORKFORCE BROKERS LLC

Privacy Policy

This Privacy Policy describes Workforce Brokers LLC’s current privacy practices. Certain privacy choices and notices depend on applicable law and the technologies used on our websites and applications.

1. Introduction and Scope

Workforce Brokers LLC (“Workforce Brokers,” “we,” “us,” or “our”) respects the privacy of individuals who interact with our staffing and workforce services. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information, and how individuals may exercise applicable privacy rights.This Policy covers https://workforcebrokers.com (including its Request Staff / Find Talent inquiries), https://apply.workforcebrokers.com (Find Work and Employee Login), and Workforce Brokers LLC use of the EDGE Worker and Customer Portals. It also covers recruitment, employment, staffing and customer-service activities across the industries advertised on our website: sports and social events, warehousing and distribution, manufacturing, hospitality and food service, assisted living, and janitorial and housekeeping. Our services also include Elite Travel Teams and third-party logistics (3PL) operations. Brigada LLC and unrelated EDGE tenants are separate employers with separate privacy policies and isolated records.Our services may use our internal workforce management platform, EDGE, and integrated service providers. Separate privacy notices may apply to a particular service or legally regulated process. Where a separate notice is required, this Policy does not replace it. This Policy is a notice, not an employment contract or a substitute for legally required consent.

2. Privacy at a Glance

• We collect information needed to recruit, onboard, assign, manage, and pay workers, serve customers, maintain our systems, and comply with law.
• Some employment records are sensitive, including identity documents, Social Security numbers, payroll and banking details, and screening information.
• We may share limited information with staffing customers and authorized vendors as needed for employment and staffing operations; access should be limited to the relevant purpose.
• Certain records must be retained for legal, payroll, tax, employment, or dispute-related purposes even after an account is closed.
• Privacy rights vary by jurisdiction and may be subject to legal exceptions. Contact us using the information in Section 13.

3. Categories of Information We Collect

3.1 Applicants, employees, and assigned workers

• Identity and contact information: name, phone number, email, address, date of birth where needed, and emergency contacts when requested.
• Recruitment and application information: preferred work categories, availability, experience and employment history when relevant or voluntarily provided, qualifications, certifications, references, language preferences, and recruiter communications.
• Identity and eligibility records: Social Security number, government-issued photo identification, Social Security card or passport and other documents collected under company policy or applicable employment verification requirements; Form I-9 and E-Verify information and outcomes.
• Screening and workplace eligibility: background-screening authorization and results, drug-testing consent and results or eligibility status, and job-specific compliance documentation, as legally permitted.
• Employment and assignment records: offer and employment acknowledgments, electronic signatures, customer/project assignments, worker confirmations, schedules, jobsite attendance, clock-in/out records, hours worked, time sheets, performance or workplace incident records, and assignment-related communications.
• Payroll and tax records: tax withholding forms, payroll identifiers, pay rates, direct deposit documentation, payment history, and other legally required payroll records.
• Worker portal records: account credentials or authentication data, preferences, requests, and support history.

Not every category is collected from every individual. We request sensitive information through designated channels and generally at the stage it is needed. We do not require employment history from every applicant solely because it appears in this Policy.

3.2 Customers and business contacts

Through our website Request Staff / Find Talent inquiry forms and EDGE Customer Portal, we may collect business contact information, company and billing details, service location and jobsite information, staffing requests, job roles, shift dates and times, project requirements, portal account information, approvals, timesheet confirmations, communications, and records needed to provide staffing and 3PL services.

3.3 Website and technology data

When you use our sites or portals, we and providers acting on our behalf may collect IP address, browser and device information, approximate location derived from IP, timestamps, page and feature usage, log and diagnostic information, cookies, and similar identifiers, depending on the systems actually deployed.

3.4 Information from other sources

We may obtain relevant information from recruiting platforms, staffing customers, references, background-screening vendors, identity and work-authorization verification providers, payroll and benefits providers, public records, and other sources as permitted by law. Third-party platforms may separately govern information they collect under their own notices.

4. How We Use Personal Information

• Recruitment and hiring: process applications, contact candidates, evaluate qualifications, arrange recruiter reviews, make conditional offers, and complete onboarding.
• Identity, employment eligibility, and compliance: verify identity and authorization to work, conduct lawful screening, administer I-9 and E-Verify procedures, and maintain legally required records.
• Staffing delivery: match workers with assignments, manage bookings, schedule shifts, make preliminary and telephone confirmations, track attendance, resolve jobsite issues, and communicate with workers and customers.
• Employment administration: execute agreements, manage timekeeping, calculate and issue pay, administer tax withholding and employment records, and respond to employment inquiries.
• Customer service and operations: process Request Staff / Find Talent inquiries, plan and deliver event and venue staffing, warehouse and distribution assignments, manufacturing support, hospitality and food-service shifts, janitorial and housekeeping work, assisted-living staffing, Elite Travel Teams deployments, and 3PL services; manage customer accounts, project approvals, time reporting and invoicing.
• Communications: send application, onboarding, assignment, shift, payroll, safety, account, and customer-service messages by appropriate channels, which may include telephone, email, SMS, app messaging, or supported third-party messaging services.
• Technology, security, and improvement: authenticate users, prevent misuse, troubleshoot systems, analyze service performance, and improve processes.
• Legal purposes: comply with legal obligations, respond to lawful requests, establish or defend claims, enforce agreements, and protect safety and rights.
• Marketing: provide business or recruiting communications where permitted, subject to applicable notice, consent, and opt-out requirements.

We use personal information only for legitimate and legally permitted purposes. We obtain separate authorization or consent when required; for example, certain background checks and promotional communications require processes beyond this Privacy Policy.

5. Sharing and Disclosure of Information

We may disclose personal information to the following categories of recipients, as appropriate and subject to applicable law:

• Staffing customers and authorized representatives: limited operational information, including names, relevant qualifications, assignments, schedules, attendance and timesheets; never unrestricted personnel files or sensitive identity, banking or screening records.
• Service providers: hosting, software, IT security, communications, document storage, recruiting, background screening, drug testing, identity verification, payroll, banking/payment processing, tax, insurance, and professional services.
• Government agencies and legally authorized parties: for I-9/E-Verify, tax, employment, legal compliance, lawful requests, or other obligations.
• Professional advisers, insurers, and transaction parties: where needed for advice, claims, audits, or a legitimate corporate transaction, with appropriate safeguards.
• Other parties: when you direct us to disclose information, give legally valid consent, or when otherwise permitted or required by law.

Workforce Brokers does not share sensitive employee records with staffing customers. Customer access is limited to necessary operational information, such as names, qualifications, assignments, schedules and timesheets. SSNs, banking information, identity documents, background reports and confidential personnel files are not shared with customers.We do not sell workers’ personnel files. Whether any website analytics or advertising activity constitutes a “sale,” “sharing,” or targeted advertising under a particular state law depends on the technology and vendor arrangements actually in use; see Section 10.

6. Sensitive Information and Screening

We limit access to sensitive information based on job responsibilities and applicable law. We request documents and screening information only for appropriate business, employment, or legal purposes. Identity documents may be collected under company policy in addition to the documents and procedures required for Form I-9; applicants retain their rights under applicable employment-verification law, including lawful document choice for I-9 purposes.When a consumer report or investigative consumer report is obtained for employment purposes, applicable Fair Credit Reporting Act disclosures, authorizations, and adverse-action procedures are handled separately. Drug-testing notices and consent, where applicable, are also handled separately. This Policy is not itself an authorization to obtain a background report or conduct a drug test.

7. Communications, Calls, and Messaging

We may contact applicants and workers through phone, email, SMS, WhatsApp, EDGE and Worker Portal notifications for recruiting, onboarding, assignments, scheduling, confirmations, payroll and employment matters. Separate consent will be obtained when required for automated or promotional communications.Operational messages are different from advertising or promotional messages. Where consent is required for automated calls or texts, or for marketing, we will use an appropriate separate consent process and honor applicable opt-out rights. Individuals should not send Social Security numbers, banking details, or identity-document images in ordinary group messages or unsecured communications.

8. Cookies, Analytics, and Online Tracking

We use cookies and similar technologies to operate our public website and EDGE-related applications, protect accounts and forms, remember preferences, understand site usage, and measure the effectiveness of communications. These technologies may include essential session and security cookies, Google Analytics, Google Tag Manager, and Google reCAPTCHA. Certain features may use Google Maps or Microsoft Power BI. Browser local storage and session storage may also support account sessions and application functionality. Depending on the technologies enabled, service providers may receive IP addresses, device information, cookie identifiers, and usage information. Google Tag Manager is a tool for managing tags and does not by itself establish which analytics or advertising tags run. Links to social-media sites do not necessarily mean that those sites place tracking cookies on our website. Some technologies are necessary for security and core functionality; others support analytics or advertising measurement. You can control or delete cookies through your browser settings, although disabling necessary cookies may affect functionality. Where applicable law requires consent, an opt-out, or recognition of a qualifying browser privacy signal, we will provide the legally required choice. For information about available choices, contact privacy@workforcebrokers.com. Third-party services may process information under their own privacy notices.

9. Information Security

We use administrative, technical, and physical safeguards designed to protect personal information, including role-based access controls in EDGE. We limit access to authorized personnel and service providers according to their responsibilities. No method of storage or transmission is completely secure.If we become aware of a security incident involving personal information, we will investigate and provide notifications where required by applicable law. Please contact us promptly if you suspect unauthorized access to an account or inappropriate disclosure of personal information.

10. Privacy Rights and Choices

Depending on your state of residence, your relationship with us, and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information; to opt out of certain uses or disclosures; to limit certain sensitive-data uses; or to appeal a denial of a request. These rights are subject to exceptions, verification requirements, and statutory limitations, including those that apply to employment records.Submit privacy requests to privacy@workforcebrokers.com. We may verify identity before responding and will comply with applicable response deadlines. Do not send SSNs or identity documents in an initial email.You may opt out of promotional emails using the unsubscribe mechanism provided. For eligible marketing text programs, use the opt-out instructions supplied with those messages. Essential employment and assignment communications may continue when appropriate and legally permitted.Applicable privacy rights and notices depend on state law and the nature of the information. Equivalent English and Spanish versions of this Policy will be published; additional state-specific notices will be provided where required.

11. Retention and Deletion

Our standard retention target is three years after applicant or employee records become inactive. Some categories must be retained longer under payroll, tax, I-9, employment, litigation-hold or other legal requirements. Record-specific legal periods override the standard target.When records are no longer required, we delete, de-identify, or securely dispose of them in accordance with applicable retention rules and our records-management procedures. A deletion request may not require removal of information we must retain by law or need for other recognized legal exceptions. Backups may be deleted on their normal retention cycles where lawful.

12. Other Important Disclosures

Children

Our staffing and employment services are intended for adults and other individuals legally eligible for the relevant work. Our website and services are not directed to children under 13, and we do not knowingly collect their personal information through child-directed services. If you believe a child has provided personal information improperly, please contact us.

Third-party websites and services

Links to external websites and services may lead to providers with their own privacy practices. We are not responsible for the privacy practices of independent third parties.

International access

Our operations and systems are primarily intended for U.S. staffing services. If information is accessed or processed from another country, applicable data protection and transfer rules will be considered where required.

Changes to this Policy

We may revise this Policy as practices change. Planned EDGE Marketplace features are not covered as active services; new notices and opt-in mechanisms will be introduced before launch. Updated versions will carry a new date and additional notice where legally required.

13. Contact Us

Workforce Brokers LLC 9 S Peachtree St Norcross, GA 30071 United States Email: privacy@workforcebrokers.com Website: https://workforcebrokers.comFor privacy-related inquiries, include “Privacy Request” in the email subject line. Do not email sensitive identification or financial documents unless instructed to use an approved secure submission method.